We do not experience many faults, but if you believe you have a faulty product
we would ask you to return it to us within 1 month (using the returns form on
your invoice) and post to us at our registered address above.
If you no longer have your invoice, please send a covering letter explaining
your reason for return. We will then contact you via email to confirm receipt
and advise if we believe that the goods are in fact faulty. If the goods are
deemed to be faulty, we shall issue a replacement and cover all return postage